*Quick update for people following this thread, again thanks for the support everyone!*
Last Friday we met with the investigator and provided the information they asked. I recorded the whole conversation as they did also. He stated that Progressive has no recollection of me having full coverage pretty much. We did our side of the battle and wanted an explanation on the email document, which they are clueless on still. They said they are going to get back to me once the report is completed. I did my part by having progressive fill out the insurance bureau complaint form for the state of VA, they were shocked to see i was aware of the bureau.
*Side note which may help me*
I found out that VDOT has opened their claim service for the people who were directly affected by the Reston Park and Ride Flood. They have not fully disclosed that they will honor any claims and suggest that its not their fault but will still have the claim assets and possible something is better then nothing.
Check the link below:
WAS YOUR VEHICLE DAMAGED AT THE RESTON PARK N RIDE?
I am currently perusing both insurance for their mistake and VDOT now, lets see what happens.