Quote:
Originally Posted by Z1804
Truthfully at this stage of the game it's not a big deal whether or not I receive anything. However, I believe in customer service. I did not contact anyone directly because the last time I tried to clear up the wrong name next to my car at Z Con, I was given attitude. Also, I'm not the only one who received this treatment. Truthfully, it did not seem like the 370Z guys were welcomed at ZCon. Felt very much like a DATSUN show to me. Not a gathering of Z car enthusiasts.
I appreciate the OP reaching out and asking me for a picture so I can receive my certificate. However, this is no different from what happened last year. A friend of mine did not receive his trophy from Z Con until almost a year later. Again, this was about customer service and had very little to do with a plaque.
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It may not be a big deal to you at this stage, but it is to me.
While I can appreciate your point of view, if you believe in customer service as you say, why did you not seek
me out and give me the opportunity to address and correct the number issue-and far more importantly the attitude issue? I was the tall hog at the trough, there was no one more powerful than me at that convention-my name and only my name was on every dotted line there was. I could have taken care of that issue immediately and made sure it was not going to be a lasting flavor for you-as it is now-there is not much that I wouldn't have done to take care of one of our guests, from sending one of my staff to my home get parts, tools, and jack stands for a gentleman from Ohio who had had engine issues on the track, to going against the direct orders of the Fire Marshal and allowing a young lady to pull her 280Z to leave the car show when she had an emergency and he had closed and locked the doors.
Not giving me the opportunity to take care of your issue mean you made the decision that I would fail at your task for me. Are you related to my wife, she thinks I should be able to read her mind and act accordingly too!
As far is it being a year before the awards-correct me if I have the wrong information, your car was entry #343, and you did pick up coin #277 at the convention. I still owe you a certificate showing what the coin was for-and it will go in the mail next week.
As to 370Zs not being welcome.
I had just as many images of a 370Z in the convention as I did the 240Z-by design, I am surprised the other model owners didn't pick up on the fact that their models were only named in our advertising.
Every banner had a 240Z and a 370Z, the first car in the main entrance to the Convention Center was a 370Z, I had the same number of 240Z posters printed and distributed as I did 370Z posters-in fact the 370Z poster was used more often.
I expected there to be more 370Z and 350Zs than any other models-hence the expanse of the Convention Center that was open to them.
I have to ask, what exactly made you feel that 370Z guys weren't welcome?