Originally Posted by shadoquad

Comcast grew fat and happy in Maryland and forgot how to service customers some time back in the late 90's, since they were the only game in town since forever.

Then FiOS came, and Comcast still didn't get better locally. So, without further ado, I swapped one giant cable conglomerate for the other. My service is better, customer service is "meh", but not "gouge my eyes out" horrible like Comcast was.