Quote:
Originally Posted by MacCool
What if the insurance company is right, and the OP never did buy the comprehensive insurance that would cover him for flooding? I mean, they say he didn't (so far) and he can't prove otherwise. Presumption that he had comprehensive on the basis of his finance company requiring it isn't conclusive because they do make mistakes.
If he can't find his current declarations page, and he doesn't trust the insurance company's copy of the declarations page, and he doesn't have an agent and his finance company doesn't have a copy (they should), then slandering the company on social media with negative assertions that can't be proven....you don't see a problem with that?
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First off it would be libel not slander. Second I don't know all of the details, but these companies are in the business of making money, not doing the right thing or helping the little guy out. Obviously this was a terrible situation and even if it was a simple paperwork "mistake" they could step up and earn a customer for life, or they could throw him under the bus and run the risk of a lot of negative publicity. The squeaky wheel gets the grease, and that's the way business is done these days.