Originally Posted by kayess

I fully understand what your saying, but the fact that i received this confirmation page means i did setup for full coverage and was under the impression that's what i purchased. Progressive wouldn't send me this for no reason.

Now me not checking myself after i started paying is my fault, i agree. I don't have any intentions to slander them on social media but because i know what i initially bought and have some proof of it, i know there was an error on their end.

*Update, next Thursday one of their rep's is coming to meet me in person to discuss the claim and the information i received in May.*