Twitter and Facebook are your friend. These companies HATE negative social media, I have had very good luck using this tactic in the past year or two. Granted this was for $100 items, but I was still shocked at how fast they wanted to quell the negative comments.
You can also try going through websites like jalopnik, autoblog, truthaboutcars.com etc and see if they could run a story about it. Even just threatening to go to them make get you some positive action from Progressive.
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