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Old 09-02-2011, 10:15 PM   #33 (permalink)
z man
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Join Date: Nov 2009
Location: DFW (Texas)
Posts: 75
Drives: 370z Black-09
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I can't say this has ever happened to me. I never trade in a vehicle (don't do wholesale on my trade and retail on the new vehicle...just can't get taken both ways). I take the time to read every line, even after the representative gives me a summary of what I am expected to sign. I am always prepared to walk away from a deal and I always have my own financing. I make sure my research is already done before I go in, to include knowing whether the dealership is a high volume dealer or whether the dealer is one with minimum unit sells. It's also helpful to know whats in inventory in all of the local and regional dealerships.

In your case, research what rights(laws) you have in the state you are. In some states, you have jp to 72 hours, from the time you sign the contract, to return a new vehicle, minus depreciation, or other dealer cost, if you are not completely satisfied.

If there is not an option like this, work with the dealer to resolve the issue. If you cannot get it done, feel free to write your complaint to the company that actually owns the dealership as well as Nissan corporation. Document the dates, times and who you spoke with when trying to resolve your issue. It'll be helpful, as you may talk with so many people that you will not remember dates, times or people. Complete your communication in writing, e/mail is always good, as you can show what is actually being told to you and whether the dealership is responsive.

If things are not resolved, appeal to local news investigative reporters, as you may not be the only victim who fell prey to this tactic.

If none of these things work out, let the dealership know that they have lost a potiential future customer.

And if nothing else, enjoy your car, as it was a wise investment that has a very good depreciation rate and is fun to own and drive. I may be a little biased though!

All in all, thing may not be as bad as it seems.

Last edited by z man; 09-02-2011 at 10:21 PM.
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