Quote:
Originally Posted by 11Thumper
IMO...
Try to talk with the dealer first. Do not threaten legal action from the start. Most businesses will stop talking with you once you make this threat. Anything else they say can be used against them, and honestly in this case they have a signed contract. It's your word against theirs and you signed the contract.
Besides, lot's of people threaten legal action from pure emotion but fail to consider the expense, time and headache to go this route and the minimal chance of winning. Even if you win...it's just over $2,500 and the lawyer could cost that amount or more. The dealership sees this all the time.
|
it sometimes depends on the brand. i know a lot of dealerships that have payplans tied to CSI (customer satisfaction index). Bad survey = fired employee sometimes. And lots of bad surveys = fired manager sometimes. Thumper is correct that you shouldnt come out saying youre going to sue them, just implie it lol