Nissan 370Z Forum - View Single Post - Rough Start

bclarke22 · 08-31-2011, 08:04 PM

Sorry - I've been out of town. Nissan decided not to perform the repair(s). I received a telephone call from Nissan Arbitration - they are changing their previous decision and are now offering me a 2011 370Z Touring to replace my 2009 370Z Touring. No lease extension, no change in lease payment - just an outright swap for a new comparable vehicle. We are discussing the details of the vehicle swap out. I'll let you know how things turn out. I'm quite surprised by this turn of events. I wrote a letter to the Nissan CEO and Google’d a few of the Nissan Execs. I mailed 5 letters -- Apparently my letter got someone’s attention. They 'may' just retain me as a customer.

08-31-2011, 08:04 PM	#62 (permalink)
bclarke22 Base Member Join Date: Jun 2009 Location: Leesburg, VA Posts: 34 Drives: 09 370Z 6MT Touring Rep Power: 16	Sorry - I've been out of town. Nissan decided not to perform the repair(s). I received a telephone call from Nissan Arbitration - they are changing their previous decision and are now offering me a 2011 370Z Touring to replace my 2009 370Z Touring. No lease extension, no change in lease payment - just an outright swap for a new comparable vehicle. We are discussing the details of the vehicle swap out. I'll let you know how things turn out. I'm quite surprised by this turn of events. I wrote a letter to the Nissan CEO and Google’d a few of the Nissan Execs. I mailed 5 letters -- Apparently my letter got someone’s attention. They 'may' just retain me as a customer. Last edited by bclarke22; 08-31-2011 at 08:11 PM. Reason: grammar