The dealership I work for gives a form called a "We Owe" to the customer. The sales manager and the customer have to sign it. Any thing that is promised with the car is listed on that paper. Are you sure there is nothing like that in folder with all your financing paperwork?
Just keep calling and annoying the sales manager and they will give you some mats. After a couple phone calls a day they will be sick of dealing with you.
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