Quote:
Originally Posted by Bullitt@UAMotorsports
Some people have had good experiences and some really bad. I dont think VIP was a scam personally. I bought wheels from them with no problem but again mine was a different case. Also, I think this came down to supplier issues and not being able to get wheels to customers in a timely manner.
Mike
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See, with any company I don't feel your experience should be hit or miss. As a business, you should want every experience to be positive with the consumer. Obviously there is always going to be a case when a consumer isn't happy, but when it's a large percent of your clientell maybe it's time to try something different. I agree that the supplier was partly the issue, but that still is no reason to ignore customers. If Rick would be in contact with me like a company should be with a customer, then I would still gladly be waiting for my parts and this thread would of never got started. Not to mention, the info he gives out is false. Up until last month I was lead to believe I was getting wheels made by work. If somebody didnt go digging and find out who he switched too I doubt Rick would of ever told me my wheels weren't made by work. If he had been honest, I would not of cared as long as they were still made by a quality company.