I haven't gotten a chance to update this thread (due to the whole server move etc) but as of 2nd week of July, I sent VIP a pm saying that I DO NOT want him to take on any more order until he can fulfill or satisfy all existing orders. This is usually step 1 before I go ahead and ban a vendor from the site. He needs to fulfil or satisfy existing customer before he can take any new order.
As it looks, he is at least attempting to make things right or answering the company phone. I have always seen him as a vendor who stand up by his product and services but that was in the past. I hope he continue to keep his reputation going.
thanks
AK
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