So basically what they're saying is that it's your fault for either:
1) Not telling us (the dealer) that since your car has an oil cooler, an oil change would require more oil than a stock 370Z.
or
2) Not keeping enough oil in the car over the past 3000 miles.
If your receipt from the oil change that the dealer performed 3000 miles ago shows they provided more quarts of oil than a stock 370Z would require due to the existence of your oil cooler, you may have a case to argue that the car is operating in a state of excessive oil consumption. They would need to do an oil consumption test (which I assume is what the tech is suggesting as far as the need to bring it back in 1,000 miles to test oil consumption).
You have nothing to lose to ask them to do the oil consumption test (in accordance with TSB #EM10-005) after the repair. If the test shows excessive oil consumption, they should be able to file the warranty claim at that time so you can be reimbursed for the repair bill.
Otherwise, I'm not sure how you are going to defend their assertion that the lack of oil is your fault.
Sorry for the bad experience - hope it turns out for the best.
__________________
Kevin
Borla CBE + Z1 Post-MAF Tubes + AFE Dropins + Llumar CTX35
|