It's the same thing any other manufacturer does, honestly. If you go to the dealership with an engine problem and a custom tune on your 370 you can bet your *** the dealer is most likely going to deny your claim. Considering Ford warranties their own 525 whp supercharger kit, it's not all that scary -- they just don't want to be covering claims that might be due to Joe Nobody's custom tune.
The problem with the Mustang forums is a lot of the drivers are nubs. The majority of transmission complaints are coming from people who drove a Lexus beforehand and decided to drive a 5.0 because of the press. They don't understand that a direct input style transmission isn't going to be as smooth as a Lexus automatic or the cable-input transmission in (insert econobox here).
There is a vocal minority that bitches about a nonexistent problem. The few transmissions that have actually been defective (just like the '09 370s with the bum synchros) have been replaced. Everything else is just unwarranted complaining.
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- Steve
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