Advice needed? Got new rear tires but they scraped my rim!
Not sure what to do now so I figure I'll get everyones opinion before I go back to this place after the holiday weekend.
So Saturday I went to a very reputable place that a couple other Z'ers and a friend of mine had recommended for rear tires. Everything went well until I went to wash my car later that evening and noticed that they gouged the powerdercoat in 2 places on one of my black wheels. It's not awful, but of course I not happy about it. As you can see from the pics (please excuse the dirty tires lol), the gouges are about 4-5 inches long and about 1/8 wide on the lip of the wheel...My fault I guess for not inspecting the wheel closer before I drove off their lot.
So the question I pose is what do I do now? Obviously I'm going to say something, but do I demand some sort of refund? I need front tires soon so perhaps I ask for a discount on the fronts. Can the damaged spots be touched up? I'm not sure where they were originally powerdercoated so I'd almost be afraid of the color not matching if I had the entire wheel redone.
Any input is appreciated. I just don't want to go back and have them say "these types of things always can happen blah blah blah...live with it."
Last edited by cjeezy; 07-04-2011 at 09:51 AM.
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