My recent experience with Nissan Consumer Affairs on my wife's Murano (dealer jerking her around a little on a faulty tire sensor) was that they are effective and aggressive. On that minor issue, CA really put the spurs to the dealer.
Had a similar experience with them 33 years ago - problems on my new 280Z with injectors fouling (lead). They ultimately made the dealer replace the whole system with one they pulled from a vehicle on the floor then kept calling me for months to make sure it was working well (in those problematic early days of their brand-new implementation of fuel injection, they recommended frequent use of GM Top Engine Cleaner). Ultimately, using unleaded gasoline as it became more available solved that problem.
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