EDIT
Update - Nissan NA corrected my problem with a new NISMO body kit and allowed me to pick another dealer to complete the repair. I found someone who took the bull by the horns and went to great lengths to make the situation right. I have a bad taste regarding the original dealer, but that is life.
A long read, but interesting to any NISMO owner.
Preface
This 2011 370Z NISMO is my first Nissan. My parents had a 1987 Nissan Sentra that ran until the wheels fell off. I purchased the 370 for a variety of reasons such as curb appeal, HP, and the Nissan reputation as a whole.
However, I am extremely disappointed in the car and Nissan. After owning the car for less than 3 weeks and 800 miles, the paint on the rear passenger side bumper started rolling up and peeling off. I called the dealer and emailed pictures. After several days, the service manager said Nissan had agreed to "take care of it."
During that timeframe, the paint on the front bumper and driver side skirt started rolling up and peeling off too. So when I show up at the dealer, the service manager tried to say it was dirt. After peeling off the paint with my finger nail, he did agree that more parts were defective. Essentially it appears as though the entire NISMO kit paint is defective. The service manager told me I had to call Nissan CS and log a case. So I call Nissan and 3 days later they call back and say "we will take care of it but we have to get the Corporate Office to approve it." It has been 72 hours and I still have not heard what they are doing to take care of it.
So today, I stop by a Nissan body shop that was near my work and this is what a paint technician said when he saw the car. "They did not put the flex agent in the paint." Upon closer inspection he said the parts did not appear to have even been primered. He said this was a common problem on the NISMO editions. He said the NISMOS's ship over with unpainted kits. He did not elaborate on who, how, when, and where the parts are painted but he said the body kit parts do not come from the factory painted.
That does not make sense to me, but can anyone confirm or deny that? I know if you buy the kit it comes unpainted but does the actual NISMO edition have to be painted somewhere stateside?
This whole mess is extremely irritating. Instead of enjoying a new car, I have one with paint peeling off in several areas and I do not even have my permanent tags on it yet.
The pictures only show the rear bumper but you get the idea. What would you do in my sh*tuation?
