This has been the most frustrating experience I've ever been through (car wise) in my life. For anyone that ever has to deal with Nissan Consumer Affairs - be prepared for a whirlwind of B.S., false promises, no communication and tons of red-tape and frustration. My "file" has been passed on to 5 different Consumer Affairs Specialists (that title is a joke) - each time having to run through the details of the "issue" I've been experiencing. 23 pages and counting. If it weren't so frustrating - it would be comical. They take down your information and hope you just go away I think - they try to frustrate you to the point where you just give-up. I have made a formal request that Nissan buy back the car - that in itself will probably take the year that I have left on my lease. Then I'm finished with Nissan for life!! Good luck to the rest of you -- you're going to need it if you have any issues