this happened every couple of years at the Honda dealership i used to work at. I can think of 2 cars that had ALL the recommended maintenance performed by the dealer, for free, for the life of the car. All because a tech forgot to tighten the drain plug or oil filter. And one that they replaced the engine. They didnt even try to fix it, the service manager told em to order a short block and get it replaced. They also put the owner in a free loaner car.
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wax
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