Quote:
Originally Posted by GM_Traitor3.5
When I was car shopping last year, Brown's lost my business to Chantilly Nissan for two reasons.
1) They wouldn't play ball on price negotiations
2) Chantilly's entire service department was pristine and the folks there are very helpful.
The free state inspections for life is certainly a good bonus too
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I had the opposite experience with Brown's vs Chantilly when buying. Chantilly sales thought I was stupid... "We'll give you 15K for your trade in, and charge you 39K." ...no "Well how bout 12K for your trade in, and charge you 36K." ...sigh
Service is a different story though.