I have a set installed on my car. I ordered them and it took 6 weeks for the wheels to arrive initially. That was fine except when they arrived I realized that the one wheel had abrasions around the lugnut holes. I was going to forgive that since they were "minor" flaws in the wheels. I had the wheels mounted before I noticed the major flaw. The two rear wheels were darker in color than the front wheels. The left rear wheel is only a little darker, which could possibly be lived with, but the right rear wheel looks more like their gunmetal color. According to Forgestar it is the lighting in the photos that caused the color variation, which I could maybe see for the left side. I obviously have seen them in person, though, and they are indeed darker. I contacted Forgestar about replacing the rear wheels. They said that they would replace the right rear wheel, but not the wheel that came with abrasions and admittedly (by Forgestar) looked a little darker than the front wheels. I just wanted them to do the right thing and replace the two rear wheels for the reasons stated above, but apparently that is not going to happen. They did, however, offer to send me shipping stickers so that I could send the wheels back to them for a refund. They did warn me that if the wheels get bent in shipping somehow and UPS does not cover the damage then the wheels will be shipped back to me and I would be stuck with them.
Don't get me wrong. I think the wheels they produce are awesome and a great deal for how much they cost. I am just not impressed with the way in which they handled this situation. I would call once a week or so to see how the progress was going, and I was spoken to like I was bothering them. If I am not mistaken, there are a group of people (who ordered Titanium finish) that had a similar problem with the wheels, so I don't believe I am alone with my frustration.
Pictures are attached. If you all want to see the lugnut abrasions I can post those as well. You can't quite see the full extent in the pictures I took, though.
