Seriously, you handled it incorrectly. The minute the car jockey opened the door you should have started yelling at the top of your voice about how he scraped your previously unscathed front spoiler and how you have carefully driven to avoid doing so. Then launched into a yelling rant about the dirt and his throwing the key into the car. Keeping the yelling up would have attracted others from the Sales department as they don't want potential customers hearing your rant. Half the time you'll never know who is really in charge as anyone can claim they hold a position they don't at a dealership, but you could have demanded that your 370Z's spoiler be replaced. Unlikely, but some concession likely would have been made. Call Nissan Customer Service and log your complaint, as do they this regarding dealerships.
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