Originally Posted by wilsonp

The TSB is posted here for North America as NTB10-014 - my dealer said there wasn't one, but when I brought it in on my iPad, they were able to do it. It says use part # 84415-1EA1E to replace the existing springs.

The penny trick is to remove the rubber boots over the springs on the hatch and put a penny or two in the bottom, then return it. This gives a little more lift, but more than three penny's can dent the hatch as the spring presses up on the metal whecn closed.