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Old 04-08-2011, 05:50 PM   #1 (permalink)
Jessobear
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Join Date: Oct 2010
Location: Washington, DC
Posts: 201
Drives: '10 370Z Tour/Sp M6
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Jessobear will become famous soon enough
Default Forged Performance - poor vendor experience

I'm in the market for a set of the SPC rear camber arms/tie bolts for my car and after reading through the Sponsor Classified section, I found a posting from Forged Performance saying they were having a "blow out" on these and had many in stock. The thread says to call to get this special blow out price.

Forged Performance: SPC Camber Arm Blow out sale!!!

I called to find that the person who posted the thread no longer worked there, but Travis who answered the phone tried to help out. Travis eventually quoted me $200 for the arms only, even though their price on their online web store was $200 for the arms and toe bolts. Even if this was an honest mistake by Travis, the same price as the online store is hardly a blow out, call-in price.

Eventually Travis said that the best he could do for me was $220 for the arms and bolts. I asked him why I would take that deal if I could simply purchase the same thing on his webstore for $20 less. I added that had I simply done that rather than calling in, he would be bound to give me that price and he couldn't simply call me and demand extra money.

Travis tried several excuses on me at this point, including that many of the things on the website are not updated. I'm not exactly sure where he was going with that, or if he understands that it is the shop owner's responsibility to update the site and that any transactions are binding at whatever price is listed.

I told Travis that I would rather not do business with a shop that undertakes shady business practices. At this point Travis condescendingly thanked me and said he was taking down the page on their website that had everything for $200.

Cliff's Notes: do not do business with Forged Performance
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