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Old 04-05-2011, 08:50 PM   #21 (permalink)
mjohn617
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Join Date: Jun 2010
Location: California
Posts: 132
Drives: 2014 Lexus ES350UL
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Quote:
Originally Posted by SoCal 370Z View Post
The problem is that the black is actually the bumper material itself, unpainted.
Exactly!

So I just got back from the auto body shop after a long e-mail and a phone call. The manager had no excuses, was very apologetic and offered anything to make it right, free rental, pick up the car and more. I told him we would be right down to drop the car off, my wife was sooo pissed off she didn't even want to drive it while the new bumper came in!

(This is her car by the way, she ordered it from the dealer, waited like 6 months for it to come in and won't let me do **** to it other than a supercharger.)

So I drove the car back, spoke with the manager and gave him the keys. He said that a new bumper would be ordered and painted in the proper fashion, anything we need he would assist with. I have to say I am very impressed!

My pocket full of questions pretty much went out door due to the fact that it was going to get done right, even though we have been waiting forever it seems. My main concern was "how the hell did it make past final inspection?". I guess a little bit more patients, we might have our baby back.


Quote:
Originally Posted by Mt Tam I am View Post
I know you will get what you want in the end. Hang in there.

GOT IT! I guess not quite yet right?
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